Terms & Conditions
The terms that apply when you buy from sbvagro.com.
This website is run by Serampore Biovision Agro Private Limited ("we", "us"). By placing an order on sbvagro.com you agree to these terms.
Products and use
- Our products are agricultural inputs: botanical pesticides, micronutrient fertilizers, growth promoters and organic manures. They are sold for agricultural and gardening use only.
- Always read the label and leaflet before use, and follow the dose and safety directions given there. Results depend on crop, soil, weather, pest pressure and how the product is applied, so we cannot guarantee a particular result.
- Keep products away from children, food and animal feed.
Prices and payment
- All prices are in Indian Rupees and include GST. Any delivery charge is shown before you pay.
- Payment is taken in advance by UPI, debit / credit card or net banking through Razorpay. We do not offer cash on delivery.
- We may change prices at any time. The price you pay is the price shown at checkout.
Orders
- An order is accepted once payment is successful. You will see a payment ID on screen.
- We may cancel an order - for example if a product is out of stock, the PIN code cannot be served by our courier, or the order looks fraudulent. If we cancel, we refund the full amount as described in our refund policy.
Delivery, returns and refunds
See our shipping policy and refund & cancellation policy.
Liability
Our liability for any order is limited to the amount paid for that order.
Seller details
Serampore Biovision Agro Private Limited, Omer Mansion, Room No. 7C, 3rd Floor, 29A, Weston Street, Kolkata 700012, West Bengal. GSTIN: 19AADCS6778B1Z3. Products are manufactured by us in India at our factory in Krishnapore, Chandanpore, Debanandapore, P.S. Chinsurah, Hooghly, West Bengal.
Complaints and Grievance Officer
If you have a complaint about an order, a product or this website, please contact our Grievance Officer:
Sumit Ghosh, Grievance Officer
Serampore Biovision Agro Private Limited
Omer Mansion, Room No. 7C, 3rd Floor
29A, Weston Street
Kolkata 700012, West Bengal
Phone / WhatsApp: +91 96749 94360
Email: [email protected]
We acknowledge every complaint within 48 hours and resolve it within one month of receiving it.
Law and disputes
These terms are governed by the laws of India. Courts in Kolkata, West Bengal have jurisdiction over any dispute.
Contact
Serampore Biovision Agro Private Limited
Omer Mansion, Room No. 7C, 3rd Floor
29A, Weston Street
Kolkata 700012, West Bengal
Phone / WhatsApp: +91 96749 94360
Email: [email protected]
Last updated: 23 October 2026